Installation and commissioning of edwards products
Troubleshooting to achieve >95% first time fix rate
Adherence to risk assessment and sop compliance
VACUUM TECHNIQUE SINGAPORE PTE. LTD. is seeking a Field Service Engineer who will independently handle installation, maintenance, and troubleshooting of Edwards products, ensuring high customer satisfaction. The ideal candidate should possess relevant technical qualifications and experience while demonstrating strong communication and teamwork skills
Job Summary
Independently conduct key operational activities including installation, commissioning, and maintenance of Edwards products while ensuring high customer satisfaction.
Utilize the Edwards Service Management Application (SMA) and follow strict adherence to defined work processes and risk assessments.
Collaborate with teammates to resolve issues within agreed contractual timeframes and SLAs while maintaining situational risk awareness.
Matching Summary
Match Score: 85
VACUUM TECHNIQUE SINGAPORE PTE. LTD. is seeking a Field Service Engineer who will independently handle installation, maintenance, and troubleshooting of Edwards products, ensuring high customer satisfaction. The ideal candidate should possess relevant technical qualifications and experience while demonstrating strong communication and teamwork skills.
Skills & Requirements
Must-have
Installation and commissioning of Edwards products
Troubleshooting to achieve >95% First time fix rate
Adherence to risk assessment and SOP compliance
Use of Edwards Service Management Application (SMA)
Basic fault-finding and technical documentation interpretation
Nice-to-have
Customer-facing field service experience
Logical systematic problem-solving methodology
Ability to work in multi-cultural environments
Team player providing strong support to colleagues
Experience with software analytics and monitoring platforms
Key Requirements
Formal qualification in mechanical, electromechanical, or electronics discipline
Minimum of 2 years working experience in relevant industry
Proficient in home country language with basic English command