Salesforce Customer Relationship Management (crm) Analyst

MCE

CA, United States
On-site
Salesforce service cloud
Salesforce marketing cloud
Cicd processes and tools
MCE tackles the climate crisis with a shared commitment to innovation, community, and equity, fostering an inclusive, collaborative, and flexible work environment

Job Summary

  • MCE tackles the climate crisis with a shared commitment to innovation, community, and equity, fostering an inclusive, collaborative, and flexible work environment.
  • The Salesforce CRM Analyst ensures effective CRM utilization by gathering requirements, designing solutions, resolving support tickets, and training end users.
  • Key responsibilities include implementing project plans, planning releases, validating delivered solutions, and educating end-users on Salesforce functions.

Matching Summary

MCE tackles the climate crisis with a shared commitment to innovation, community, and equity, fostering an inclusive, collaborative, and flexible work environment.

Skills & Requirements

Must-have

  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • CICD processes and tools
  • Automated Testing solutions
  • Requirement analysis and documentation

Nice-to-have

  • Innovation and collaboration
  • Community and equity focus
  • Environmental stewardship
  • Data privacy and security

Key Requirements

  • Salesforce Service Cloud Consultant Certification
  • Salesforce Marketing Cloud Consultant
  • Minimum of four (4) years experience
  • Bachelor of Science degree

Work Rights

Not specified

Tailored Resume

Cover Letter