Base: $10.50 - $25.76 hourly; bonus/equity: not sp...
Onsite
Extensive customer contact by telephone
Route repair tickets to technicians
Use mechanized systems for work orders
AT&T is seeking a Dispatcher for their Irving, Texas location, offering competitive pay, training, and a variety of benefits. The role involves extensive customer interaction and the management of work orders for U-verse products, requiring effective communication and organizational skills
Job Summary
This position is responsible for receiving, screening, dispatching and updating installation and repair work orders for U-verse products.
The role involves extensive customer contact to confirm due dates, access, and negotiate commitment times.
AT&T offers a competitive salary ranging from $10.50 to $25.76 hourly along with medical, dental, vision, and 401(k) benefits.
Matching Summary
Match Score: 75
AT&T is seeking a Dispatcher for their Irving, Texas location, offering competitive pay, training, and a variety of benefits. The role involves extensive customer interaction and the management of work orders for U-verse products, requiring effective communication and organizational skills.
Salary
Base: $10.50 - $25.76 hourly; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision, 401(k), Paid Time off, Tuition reimbursement
Skills & Requirements
Must-have
Extensive customer contact by telephone
Route repair tickets to technicians
Use mechanized systems for work orders
Process work to meet deadlines
Nice-to-have
Ability to negotiate commitment times
Experience with high-paced call centers
Strong coordination skills with supervisors
Key Requirements
Ability to type for prolonged periods
Complete required training to meet job requirements