Customer Relations Officer (Call Centre)

LHN PARKING PTE. LTD.

Singapore
**
Strong customer service skills
Troubleshoot basic technical issues
Excellent communication skills
** LHN PARKING PTE. LTD. is looking for a motivated Customer Relations Officer to provide exceptional customer service in their call centre. The role involves assisting clients with inquiries, troubleshooting technical issues, and ensuring smooth operations at car park facilities. **

Job Summary

  • The role involves acting as the primary point of contact for customer inquiries, feedback, and complaints regarding car park facilities.
  • Responsibilities include managing traffic flow during peak hours and performing routine checks on EPS equipment to ensure safety and compliance.
  • Candidates must demonstrate excellent problem-solving skills to resolve conflicts and ensure a smooth parking experience for clients.

Matching Summary

Match Score: 75

** LHN PARKING PTE. LTD. is looking for a motivated Customer Relations Officer to provide exceptional customer service in their call centre. The role involves assisting clients with inquiries, troubleshooting technical issues, and ensuring smooth operations at car park facilities. **

Skills & Requirements

Must-have

  • Strong customer service skills
  • Troubleshoot basic technical issues
  • Excellent communication skills
  • Ability to work under pressure
  • Flexibility for varying shifts

Nice-to-have

  • Problem-solving and conflict resolution
  • Team collaboration abilities
  • Independent work capability

Key Requirements

  • Ability to work weekends and holidays
  • Willingness to perform assigned operational tasks

Work Rights

Not specified

Tailored Resume

Cover Letter