Gvhvet is seeking a Lead Veterinary Customer Service Representative for their Wakefield, RI location, who will lead and mentor the reception team while providing exceptional client service. The ideal candidate should have at least two years of veterinary reception or customer service experience, with a focus on leadership, communication, and multitasking in a high-volume environment
Job Summary
Lead, support, and mentor the reception team to ensure smooth daily operations.
Provide exceptional client service through in-person interactions, phone calls, emails, and online communication.
Opportunities for professional growth and continuing education are offered.
Matching Summary
Match Score: 85
Gvhvet is seeking a Lead Veterinary Customer Service Representative for their Wakefield, RI location, who will lead and mentor the reception team while providing exceptional client service. The ideal candidate should have at least two years of veterinary reception or customer service experience, with a focus on leadership, communication, and multitasking in a high-volume environment.
Salary
$22-$25/hr
Skills & Requirements
Must-have
Exceptional client service
Manage appointment scheduling
Oversee client billing
Handle escalated client concerns
Veterinary terminology knowledge
Nice-to-have
Supportive team culture
Professional growth opportunities
Compassionate and patient demeanor
Key Requirements
2+ years veterinary reception or customer service experience