Associate Student Ombudsperson

Craft Education

United States
Base: $80,300.00 - $120,400.00; bonus/equity: elig...
Full-time regular
Conflict resolution and mediation techniques
Maintaining confidentiality and neutrality
Interpreting university policies and procedures
The Associate Student Ombudsperson position at Craft Education is focused on supporting students by providing neutral assistance in resolving concerns and clarifying university policies. The role emphasizes outstanding communication, conflict resolution skills, and a commitment to student advocacy within a diverse educational environment

Job Summary

  • WGU is driven by a mission to expand access to higher education through online, competency-based degree programs and is committed to a diverse workforce of student-focused professionals.
  • The Associate Student Ombuds serves as a neutral advocate for fairness, assisting students with clarifying issues, interpreting policies, and resolving concerns while maintaining confidentiality and impartiality.
  • This full-time position offers comprehensive benefits including bonuses, medical and dental coverage, retirement plans, flexible paid time off, and up to 12 weeks of parental leave.

Matching Summary

Match Score: 85

The Associate Student Ombudsperson position at Craft Education is focused on supporting students by providing neutral assistance in resolving concerns and clarifying university policies. The role emphasizes outstanding communication, conflict resolution skills, and a commitment to student advocacy within a diverse educational environment.

Salary

Base: $80,300.00 - $120,400.00; Bonus/Equity: Eligible for bonuses; Benefits: Medical, dental, vision, retirement, paid time off, parental leave

Skills & Requirements

Must-have

  • Conflict resolution and mediation techniques
  • Maintaining confidentiality and neutrality
  • Interpreting university policies and procedures
  • Supporting student concerns and inquiries
  • Strong interpersonal communication skills
  • Research and problem-solving skills

Nice-to-have

  • Experience in student affairs
  • Training in professional conflict resolution
  • Ability to coach communication skills
  • Cultural sensitivity and awareness
  • Innovative problem-solving approaches
  • Presentation and reporting skills

Key Requirements

  • Bachelor’s degree in related field or equivalency
  • Experience with conflict resolution in professional settings
  • Experience in higher education student affairs
  • Experience handling student issues and records
  • Ability to interpret policies and regulatory guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter