Customer Service Representative

bygghemma.se

Malmö, Sweden
On-site
Direct customer contact
Handle order inquiries
Manage returns and complaints
Your role as Customer Representative involves direct contact with both customers and suppliers via phone and email, handling various issues such as order, delivery, returns, and complaints

Job Summary

  • Your role as Customer Representative involves direct contact with both customers and suppliers via phone and email, handling various issues such as order, delivery, returns, and complaints.
  • Here the pace is high and the support culture is strong, and you will have experienced colleagues and close dialogue with your customer service manager to help you.
  • As part of Customer Service, you will be part of a dedicated and supportive team where we value collaboration and development.

Matching Summary

Your role as Customer Representative involves direct contact with both customers and suppliers via phone and email, handling various issues such as order, delivery, returns, and complaints.

Skills & Requirements

Must-have

  • Direct customer contact
  • Handle order inquiries
  • Manage returns and complaints
  • Clear verbal and written communication

Nice-to-have

  • Customer-oriented and service-minded
  • Thrives in a fast-paced environment
  • Problem-solving and helping others
  • Strong support culture

Key Requirements

  • Fluent in Swedish and English
  • Previous customer service experience is a merit
  • Knowledge of Norwegian and/or Finnish is a merit

Work Rights

Not specified

Tailored Resume

Cover Letter