Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics
Job Summary
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Performs opening and closing Guest Services procedures, answers incoming phone calls courteously, directs calls and customers, and manages various logs.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates, and helps maintain a clean and comfortable environment.
Matching Summary
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Skills & Requirements
Must-have
Customer traffic recording
Sales process metrics production
Guest Services procedures
Phone call management
Message taking
Dealership software data entry
Showroom refreshment service
Nice-to-have
Warm, positive, happy environment
Clean and comfortable facility maintenance
Servant leadership
Teamwork through trust and respect
Commitment to customer enthusiasm
Key Requirements
High School Diploma or GED
Up to 3 years of work experience
Previous customer service experience desired
Excellent interpersonal, communication, and organizational skills