Customer Engagement Advisor

Aristocrat Leisure Limited

2 years customer engagement experience
Salesforce crm proficiency required
Strong relationship management skills
This role focuses on strengthening relationships with venues and improving customer satisfaction across Aristocrat's CXS portfolio

Job Summary

  • This role focuses on strengthening relationships with venues and improving customer satisfaction across Aristocrat's CXS portfolio.
  • The position involves supporting organized collaboration with the company's top 40 customers through structured communication and reporting.
  • Candidates must partner with internal teams across Sales, Operations, and Product to ensure customers realize value from solutions.

Matching Summary

This role focuses on strengthening relationships with venues and improving customer satisfaction across Aristocrat's CXS portfolio.

Skills & Requirements

Must-have

  • 2 years customer engagement experience
  • Salesforce CRM proficiency required
  • Strong relationship management skills

Nice-to-have

  • Hospitality or gaming industry background
  • Proactive problem-solving approach
  • Data analysis and insight generation

Key Requirements

  • Minimum 2 years in customer engagement or account management
  • Proficiency in Salesforce and reporting tools
  • Authorization to work without visa sponsorship

Work Rights

Must be authorized to work in job posting location

Tailored Resume

Cover Letter