Senior Field Service Manager - Southern California

Beckman Coulter Diagnostics

Los Angeles, CA, USA
Base: $150,000.00 to $180,000.00; bonus/equity: el...
Fully remote
Field service delivery
P&l oversight
Customer relationship management
The Sr. Field Service Manager is responsible for directing and leading the field service organization for the Southwest Region of the United States, including installations, preventative maintenance, and break/fix service

Job Summary

  • The Sr. Field Service Manager is responsible for directing and leading the field service organization for the Southwest Region of the United States, including installations, preventative maintenance, and break/fix service.
  • This position will have oversight for the P&L of the Service business with direct revenue in excess of $30M, and costs in excess of $10M.
  • You will lead a team of Field Service Engineers and Supervisors, drive P&L and operational performance, and manage high-pressure customer issues.

Matching Summary

The Sr. Field Service Manager is responsible for directing and leading the field service organization for the Southwest Region of the United States, including installations, preventative maintenance, and break/fix service.

Salary

Base: $150,000.00 to $180,000.00; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Field service delivery
  • P&L oversight
  • Customer relationship management
  • Team leadership
  • Danaher Business System (DBS)

Nice-to-have

  • Fast-paced environment
  • Building world-class teams
  • Reimagining healthcare

Key Requirements

  • Bachelor’s Degree with 14+ years’ experience OR Master’s Degree with 12+ years’ experience
  • 5+ years’ experience in people management
  • Proven experience in customer support role
  • Previous experience in a regulated industry
  • Ability to travel up to 50%

Work Rights

Not specified

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