Customer Onboarding Specialist - Spanish & Portuguese

SiteMinder

Barcelona, Spain
Not specified; equity pyckages included; hybrid wo...
Hybrid
Fluent in english portuguese and spanish
Proven customer service experience
Tech savvy with software knowledge
SiteMinder is seeking a Customer Onboarding Specialist fluent in Spanish and Portuguese to provide software training to hotel customers across Europe. The ideal candidate should possess strong customer service skills, a tech-savvy mindset, and a passion for enhancing customer experiences in a hybrid work environment

Job Summary

  • The role involves providing software training to hotel customers across Europe via screenshare, chat, and phone.
  • SiteMinder is the world's leading open hotel commerce platform supporting 50,000 hotels in over 150 countries.
  • Employees receive equity packages, enjoy a hybrid working model, and have access to generous parental leave policies.

Matching Summary

Match Score: 85

SiteMinder is seeking a Customer Onboarding Specialist fluent in Spanish and Portuguese to provide software training to hotel customers across Europe. The ideal candidate should possess strong customer service skills, a tech-savvy mindset, and a passion for enhancing customer experiences in a hybrid work environment.

Salary

Not specified; Equity packages included; Hybrid working model available

Skills & Requirements

Must-have

  • Fluent in English Portuguese and Spanish
  • Proven customer service experience
  • Tech savvy with software knowledge
  • Goal oriented with target drive
  • Passion for positive customer experience

Nice-to-have

  • Experience in hotel industry admin roles
  • Background in hotel digital marketing
  • Prior SaaS company experience
  • Go-getting attitude
  • Ability to work hybrid model

Key Requirements

  • Trilingual proficiency: English, Portuguese, Spanish
  • Demonstrated customer service track record
  • Strong technical aptitude and goal orientation

Work Rights

Not specified

Tailored Resume

Cover Letter