Product Director, Trust & Experience

OKX Australia Pty Ltd

Hong Kong, Hong Kong
On-site
Product strategy and roadmap
User onboarding and verification flows
Compliance and risk requirements
OKX Australia Pty Ltd is seeking a Product Director for Trust & Experience in Hong Kong. The role focuses on enhancing compliance systems to improve user experience while ensuring regulatory requirements are met

Job Summary

  • Own end-to-end product strategy and roadmap for user onboarding and verification flows, driving measurable improvements in conversion, user satisfaction, and operational efficiency.
  • Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
  • Competitive total compensation and comprehensive insurance coverage for employees and their dependants.

Matching Summary

Match Score: 85

OKX Australia Pty Ltd is seeking a Product Director for Trust & Experience in Hong Kong. The role focuses on enhancing compliance systems to improve user experience while ensuring regulatory requirements are met.

Skills & Requirements

Must-have

  • Product strategy and roadmap
  • User onboarding and verification flows
  • Compliance and risk requirements
  • Cross-functional collaboration
  • Data-driven product decisions

Nice-to-have

  • User-first mindset
  • Entrepreneurial product leader
  • Fast-paced environment
  • Passion for compliance innovation

Key Requirements

  • 5+ years of product management experience
  • Experience in fintech, platform, or regulated environment
  • Familiarity with global regulatory frameworks
  • Experience with A/B testing and experimentation
  • Fluent in English and Mandarin

Work Rights

Not specified

Tailored Resume

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