Client Program Manager

Maersk

Prague, Czech Republic
On-site
Lead operational performance for a global key account
Act as main customer advocate internally
Coordinate performance across global maersk teams
Maersk, a global leader in integrated logistics, is seeking a Client Program Manager based in Prague to enhance operational performance and customer satisfaction for a key account across Europe. The ideal candidate should possess strong interpersonal skills, operational excellence, and a problem-solving mindset, with at least three years of relevant experience

Job Summary

  • Maersk is a global leader in integrated logistics, seeking to redefine boundaries through innovation and transformation.
  • The Client Program Manager will lead operational performance, strengthen customer satisfaction, and drive value creation for a global key account across Europe.
  • The company offers flexible working arrangements such as hybrid working and adjusted working hours.

Matching Summary

Match Score: 85

Maersk, a global leader in integrated logistics, is seeking a Client Program Manager based in Prague to enhance operational performance and customer satisfaction for a key account across Europe. The ideal candidate should possess strong interpersonal skills, operational excellence, and a problem-solving mindset, with at least three years of relevant experience.

Skills & Requirements

Must-have

  • Lead operational performance for a global key account
  • Act as main customer advocate internally
  • Coordinate performance across global Maersk teams
  • Ensure customer KPIs are met
  • Build strong relationships with customer's logistics team
  • Oversee end-to-end shipment execution
  • Conduct Gemba walks for process improvements
  • Develop and maintain SOPs
  • Lead monthly performance reviews
  • Support data accuracy and milestone timeliness
  • Partner with Client Program Managers on projects

Nice-to-have

  • Passionate about Operational Excellence
  • Comfortable navigating complex topics
  • Problem-solving mindset
  • Recommend value-adding actions for customer
  • Eager to understand customer priorities

Key Requirements

  • 3+ years of experience in operations, project/program management or supply chain
  • Strong track record in a matrix organization
  • High urgency and persistence
  • Excellent communication and presentation skills
  • English language required

Work Rights

Not specified

Tailored Resume

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