Phi - Senior Specialist Renewal Issuance

Prudential

Mumbai, India
Customer renewal lifecycle journey
Collection avenues enablement
Technology solutions design
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • As a Lead, your typical week might include participating in designing of customer renewal lifecycle journey, conceptualizing collection avenues, and working in close collaboration with the technology organization.
  • We are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; we enjoy spending time with customers to understand what they really want.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • customer renewal lifecycle journey
  • collection avenues enablement
  • technology solutions design
  • business functions collaboration
  • exception management process
  • process controls implementation

Nice-to-have

  • consumer centric ideas
  • co-creation and collaboration
  • agile methodologies mindset
  • customer and distributor delight
  • fast paced hyper-growth environment

Key Requirements

  • Bachelor's degree
  • 4-7 years total experience
  • 2+ years domain experience in insurance
  • solid foundation in Business Operations
  • deep functional understanding of Technology
  • experience managing Retail Operations

Work Rights

Not specified

Tailored Resume

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