Credit Welfare Agent

octopusenergy.nz

Cardiff, GB
On-site
Compassionate and resilient personality
Willingness to perform field-based lone working
Strong listening and communication skills
Octopus Energy is seeking a compassionate and resilient Credit Welfare Agent to conduct welfare-focused home visits for customers in debt. The role involves gathering information, assisting in setting up repayment plans, and includes both fieldwork and desk-based interactions

Matching Summary

Match Score: 85

Octopus Energy is seeking a compassionate and resilient Credit Welfare Agent to conduct welfare-focused home visits for customers in debt. The role involves gathering information, assisting in setting up repayment plans, and includes both fieldwork and desk-based interactions.

Skills & Requirements

Must-have

  • Compassionate and resilient personality
  • Willingness to perform field-based lone working
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset for stressful situations
  • Ability to set up sustainable repayment plans
  • Experience with desk-based phone interactions

Work Rights

Not specified

Tailored Resume

Cover Letter