Call Center Representative

Keyes Lexus Van Nuys

Van Nuys, CA, US
Base: $17.87 - $22.00 ph; bonus/equity: performanc...
Full-time, onsite (7am-4pm, 8am-5pm, 9am-6pm)
Strong written and verbal communication skills
One year call center or customer service experience
Expert level written english skills
Keyes Lexus Van Nuys is seeking a Call Center Representative for its Service BDC department. The role offers competitive pay, benefits, and opportunities for professional growth, requiring strong customer service skills and previous call center experience

Job Summary

  • This position offers a base hourly rate plus performance bonuses and weekly or monthly spiffs.
  • Candidates will support over 12 local dealerships in the Van Nuys, Oxnard, and DTLA markets without cold calling.
  • The role includes competitive benefits such as medical, dental, vision, 401(k), and paid holidays.

Matching Summary

Match Score: 85

Keyes Lexus Van Nuys is seeking a Call Center Representative for its Service BDC department. The role offers competitive pay, benefits, and opportunities for professional growth, requiring strong customer service skills and previous call center experience.

Salary

Base: $17.87 - $22.00 per hour; Bonus/Equity: Performance bonuses and weekly/monthly spiffs included; Benefits: Medical, Dental, Vision, 401(k), PTO, and more

Skills & Requirements

Must-have

  • Strong written and verbal communication skills
  • One year call center or customer service experience
  • Expert level written English skills
  • Self-motivated and persistent work style
  • Ability to perform at a fast pace

Nice-to-have

  • Bilingual English Spanish or Armenian preferred
  • Empathetic and compassionate approach
  • Love working with the public
  • Thrill of being challenged to succeed
  • First call resolution capability

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • 1 year previous call center or customer service experience
  • Drug-free workplace compliance

Work Rights

Not specified

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