Specialist Ii, It Technical Support

Samsung

Canada
Base: $50,000 to $70,000; bonus/equity: not specif...
Fully remote
Customer service skills
Ticket tracking system experience
Troubleshooting software and hardware
The Specialist, IT Technical Support is the first point of contact for employees at Samsung Electronics Canada

Job Summary

  • The Specialist, IT Technical Support is the first point of contact for employees at Samsung Electronics Canada.
  • This role involves troubleshooting end-user issues and providing basic technical support.
  • Samsung offers a competitive salary and fantastic employee perks including discounts and wellness benefits.

Matching Summary

The Specialist, IT Technical Support is the first point of contact for employees at Samsung Electronics Canada.

Salary

Base: $50,000 to $70,000; Bonus/Equity: Not specified; Benefits: Medical and Dental coverage, Tuition Reimbursement

Skills & Requirements

Must-have

  • Customer service skills
  • Ticket tracking system experience
  • Troubleshooting software and hardware

Nice-to-have

  • Friendly presence and helpful attitude
  • Ability to multitask effectively
  • Experience with physical installation of servers

Key Requirements

  • 5+ years of related experience
  • College Diploma minimum
  • Experience with Windows 11 and Linux Server

Work Rights

Not specified

Tailored Resume

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