Conseiller Client (f/h) - Toamasina - Bilingue (fr/en)

Concentrix

Toamasina, Madagascar
Variable remuneration based on results; not specif...
Full time
Fluent in french and english
Inbound call handling experience
Email and social media communication skills
Concentrix is seeking a bilingual Customer Advisor (French/English) in Toamasina, Madagascar, to enhance customer relationships through effective communication and problem-solving. The role requires proficiency in both languages, strong organizational skills, and adaptability to digital tools, with a focus on customer satisfaction and brand promotion

Job Summary

  • The primary mission is to serve as the preferred contact for clients, assisting prospects and customers with problem resolution and inquiries.
  • Employees will manage complaints effectively while acting as brand ambassadors to enhance customer satisfaction and promote the company image.
  • The role offers a paid internship contract with variable compensation based on results and opportunities for professional evolution.

Matching Summary

Match Score: 85

Concentrix is seeking a bilingual Customer Advisor (French/English) in Toamasina, Madagascar, to enhance customer relationships through effective communication and problem-solving. The role requires proficiency in both languages, strong organizational skills, and adaptability to digital tools, with a focus on customer satisfaction and brand promotion.

Salary

Variable remuneration based on results; Not specified base salary; Health insurance from 6th month

Skills & Requirements

Must-have

  • Fluent in French and English
  • Inbound call handling experience
  • Email and social media communication skills
  • Availability for 24/7 shifts including weekends

Nice-to-have

  • Strong organizational abilities
  • Positive attitude and autonomy
  • Curiosity for new technologies
  • Digital tool proficiency

Key Requirements

  • Perfect mastery of written and spoken French and English
  • Availability Monday through Sunday for 24-hour shifts

Work Rights

Not specified

Tailored Resume

Cover Letter