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Wise is seeking a Card Disputes Senior Team Lead to join their Tallinn office, focusing on enhancing their card disputes operations. The ideal candidate will have extensive experience in the card issuance or disputes domain, along with strong leadership skills and the ability to drive collaboration across teams. This position offers the opportunity to make a significant impact within a fast-growing and innovative company.
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Job Summary
Wise is seeking a Card Disputes Senior Team Lead to join their Spend OPS team in Tallinn and help save millions of people money.
The role involves contributing to long-term plans for Card Fraud and Non-Fraud domains while ensuring secure and compliant operational processes.
Candidates must have a track record of building teams, developing people, and working closely with engineering, analytics, and product functions.
Matching Summary
Match Score: 75
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Wise is seeking a Card Disputes Senior Team Lead to join their Tallinn office, focusing on enhancing their card disputes operations. The ideal candidate will have extensive experience in the card issuance or disputes domain, along with strong leadership skills and the ability to drive collaboration across teams. This position offers the opportunity to make a significant impact within a fast-growing and innovative company.
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Skills & Requirements
Must-have
Several years experience in card disputes domain
Experience leading operational teams in payments
Track record of building and developing people
Ability to work with engineering and product teams
Strong analytical skills with business intelligence tools
Nice-to-have
Drive collaboration and support team strengths
Risk aware culture within operations
Experience with regulatory compliance processes
Cross-functional stakeholder management skills
Key Requirements
Several years of experience in card issuance/disputes
Proven experience leading operational teams in payments industry
Demonstrated ability to build teams and develop leadership