Suburban Buick GMC of Troy is seeking a Service Advisor to facilitate automotive service and repairs, focusing on customer satisfaction and effective communication between customers and technicians. The ideal candidate will have experience in a service advisor role or as an automotive technician, along with a basic understanding of vehicle mechanics
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Suburban Buick GMC of Troy is seeking a Service Advisor to facilitate automotive service and repairs, focusing on customer satisfaction and effective communication between customers and technicians. The ideal candidate will have experience in a service advisor role or as an automotive technician, along with a basic understanding of vehicle mechanics.