It Support Technician Intern

Leidos UK

Gaithersburg, MD, United States
Base: $48,100.00 - $86,950.00; bonus/equity: not s...
Onsite
Hands-on technical support
Microsoft 365 support
Troubleshoot hardware and software
This internship provides hands-on technical support to employees in a professional corporate environment, focusing on enterprise IT support, customer service, and desktop operations

Job Summary

  • This internship provides hands-on technical support to employees in a professional corporate environment, focusing on enterprise IT support, customer service, and desktop operations.
  • The intern will gain real-world experience supporting Microsoft 365, troubleshooting hardware and software issues, managing IT tickets, and assisting users at the Tech Bar.
  • This internship offers mentorship from IT professionals, exposure to emerging technologies including AI-based tools, development in a corporate environment, and opportunities to transition into a level 1 or level 2 role.

Matching Summary

This internship provides hands-on technical support to employees in a professional corporate environment, focusing on enterprise IT support, customer service, and desktop operations.

Salary

Base: $48,100.00 - $86,950.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Hands-on technical support
  • Microsoft 365 support
  • Troubleshoot hardware and software
  • Manage IT tickets
  • Assist users at Tech Bar
  • Enterprise PC imaging and deployment

Nice-to-have

  • Disrupt, provoke, refuse to fail
  • Outthink, outbuild, outpace status quo
  • Interest in emerging technologies
  • Corporate environment development

Key Requirements

  • Pursuing or recently completed IT degree
  • US citizenship required
  • Basic Windows OS knowledge
  • Familiarity with Microsoft Office/365
  • Strong communication and customer service skills
  • Ability to work onsite

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter