It Service Manager

ING

Manila, Philippines
Itsm policies and governance
Incident and change management
Service level agreement management
ING Hubs Philippines is committed to empowering people to stay ahead in life and business

Job Summary

  • ING Hubs Philippines is committed to empowering people to stay ahead in life and business.
  • The role involves driving continuous improvement and optimizing ITSM processes.
  • Collaboration with stakeholders is essential to implement sustainable improvements across IT operations.

Matching Summary

ING Hubs Philippines is committed to empowering people to stay ahead in life and business.

Skills & Requirements

Must-have

  • ITSM policies and governance
  • Incident and Change Management
  • Service Level Agreement management

Nice-to-have

  • Customer-centric communication
  • Team collaboration skills
  • Data-driven decision making

Key Requirements

  • Bachelor's degree in IT or related field
  • 3-5 years of experience in IT service management
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter