Commercial Hvac Service Coordinator

Carrier Global Corporation

Base: $53,000.00 - $106,000.00 annually; bonus/equ...
Not specified
2 years customer service experience
1 year workforce scheduling experience
1 year phone and email support
Carrier Global Corporation is seeking a Commercial HVAC Service Coordinator who can independently manage scheduling and dispatching of technicians. The ideal candidate will have customer service experience and a background in workforce scheduling, preferably within the HVAC industry

Job Summary

  • This role involves scheduling and dispatching technician daily work orders while ensuring scope of work and time requirements are well communicated.
  • The ideal candidate will partner with the Service Manager to prepare bi-weekly schedules and optimize technician-assigned routes for maximum efficiency.
  • Employees are eligible for comprehensive benefits including medical, dental, vision, up to 15 days of paid vacation, and tuition assistance.

Matching Summary

Match Score: 85

Carrier Global Corporation is seeking a Commercial HVAC Service Coordinator who can independently manage scheduling and dispatching of technicians. The ideal candidate will have customer service experience and a background in workforce scheduling, preferably within the HVAC industry.

Salary

Base: $53,000.00 - $106,000.00 annually; Bonus/Equity: Short-term cash incentives subject to plan requirements; Benefits: Medical, Dental, Vision, Retirement, Paid Time Off, Tuition Assistance

Skills & Requirements

Must-have

  • 2 years customer service experience
  • 1 year workforce scheduling experience
  • 1 year phone and email support
  • High school diploma or GED
  • Independent problem solving skills

Nice-to-have

  • HVAC industry experience
  • Field service technician scheduling
  • Strong organizational skills
  • Excellent attention to detail
  • Microsoft Office proficiency

Key Requirements

  • Minimum 2 years customer service experience
  • At least 1 year workforce scheduling experience
  • High school diploma or GED required
  • Experience providing customer support via phone and email

Work Rights

Not specified

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