This role is responsible for handling incoming calls from customers interested in downgrading or disconnecting Zoom Internet, HDTV, and Talk telephone services
Job Summary
This role is responsible for handling incoming calls from customers interested in downgrading or disconnecting Zoom Internet, HDTV, and Talk telephone services.
Agents will be part of a team handling 138k incoming calls a year and saving 95% of customers considering disconnection.
Competitive pay with annual increases, benefit eligibility on your first day, and free company services are among the benefits.
Matching Summary
This role is responsible for handling incoming calls from customers interested in downgrading or disconnecting Zoom Internet, HDTV, and Talk telephone services.