Job Summary

• The Business Process Analyst – AI Enablement & Change supports the adoption and effective use of enterprise AI solutions across FIS Client Office organizations.
• This role focuses on analyzing, improving, and integrating business processes while working closely with teams to embed AI-enabled ways of working.
• FIS offers a multifaceted job with a high degree of responsibility and a broad spectrum of opportunities in financial services and technology.

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Skills & Requirements

Key Requirements

• Business process analysis, modeling, and documentation (current and future state)
• Process improvement methodologies (Lean, Six Sigma, continuous improvement)
• Ability to identify and integrate AI-enabled capabilities into operational workflows
• Data analysis, root cause analysis, and performance measurement techniques
• Facilitation of workshops and cross-functional working sessions
• Change enablement and adoption support skills
• Strong communication skills, both written and verbal, across technical and non-technical audiences
• Ability to translate complex concepts into practical, actionable guidance
• Stakeholder management and collaboration across diverse teams
• Working knowledge of enterprise tools (process modeling, collaboration, documentation)
• Organizational awareness and the ability to navigate matrixed environments
• Continuous learning mindset, especially related to AI and emerging technologies

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