Product Technical Support Analyst

Fidelity National Information Services

Azure and sql server troubleshooting
Xml data structures knowledge
Client/server application model understanding
The role involves finding solutions to client functional and technical issues while managing them through to resolution

Job Summary

  • The role involves finding solutions to client functional and technical issues while managing them through to resolution.
  • Candidates will troubleshoot and debug FrontEnd to BackEnd applications using various technologies including Azure and SQL Server.
  • FIS offers opportunities to make an impact in fintech along with personal and professional learning and development resources.

Matching Summary

The role involves finding solutions to client functional and technical issues while managing them through to resolution.

Skills & Requirements

Must-have

  • Azure and SQL Server troubleshooting
  • XML data structures knowledge
  • Client/Server application model understanding
  • API concept familiarity
  • FrontEnd to BackEnd debugging skills

Nice-to-have

  • Azure Kubernetes Service (AKS) understanding
  • Effective communication and relationship building
  • Ability to work under pressure
  • Experience with distributed teams
  • In-depth product configuration knowledge

Key Requirements

  • Bachelor's degree in a relevant field or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter