Customer Banking Specialist - Grafton

COMMONWEALTH BANK OF AUSTRALIA

Grafton, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
** The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Grafton branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The role requires strong communication skills and a customer-centric approach to provide tailored financial solutions. **

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing company processes and risk-adverse culture.

Matching Summary

Match Score: 75

** The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Grafton branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The role requires strong communication skills and a customer-centric approach to provide tailored financial solutions. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Problem-solving and effective solutions

Nice-to-have

  • Experience in Financial Services
  • Experience in Retail or Hospitality
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Customer-centric approach

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to work in a busy retail environment
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

Tailored Resume

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