Phoneline Operator / Peer Support Worker

Ember

Auckland, New Zealand
$25.00ph - $30.00ph
**
Lived experience with mental health
Supportive role model
Peer support skills
** Ember is seeking a permanent part-time Peer Support Worker/Phoneline Operator for their Peer Talk service, which provides mental health support over the phone. The role requires lived experience with mental health and aims to assist individuals in their recovery journey, offering a supportive work environment with competitive pay and additional benefits. **

Job Summary

  • Ember values its employees, offering a higher hourly rate, additional leave, a comprehensive health and wellbeing program, and training opportunities for development.
  • Peer Talk is a free phone-based service connecting people needing mental health support with Peer Support Workers, overcoming barriers of distance and cost.
  • As a Peer Support Worker, you will use your own lived experience to inspire hope and support individuals on their recovery journey.

Matching Summary

Match Score: 75

** Ember is seeking a permanent part-time Peer Support Worker/Phoneline Operator for their Peer Talk service, which provides mental health support over the phone. The role requires lived experience with mental health and aims to assist individuals in their recovery journey, offering a supportive work environment with competitive pay and additional benefits. **

Salary

$25.00ph - $30.00ph

Skills & Requirements

Must-have

  • Lived experience with mental health
  • Supportive role model
  • Peer support skills
  • Phone-based communication

Nice-to-have

  • Inspiring hope
  • Passion for walking alongside others
  • Commitment to diversity and inclusion

Key Requirements

  • National Certificate in Health and Wellbeing Level 4 or equivalent
  • Full NZ Drivers License
  • Valid/Current work visa, residency, or citizenship
  • PET (Peer Employment Training)
  • WRAP (Wellness Recovery Action Plan)

Work Rights

Valid/Current work visa, residency, or citizenship

Tailored Resume

Cover Letter