The Patient Access Representative ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system
Job Summary
The Patient Access Representative ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system.
This role gathers and verifies patient demographic, insurance, and clinical information in compliance with HIPAA guidelines, and handles patient payments.
Responsibilities include patient registration, check-in, scheduling, appointment management, insurance and financial transactions, and providing exceptional customer service.
Matching Summary
The Patient Access Representative ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system.
Salary
$37,000+; Not specified; Not specified
Skills & Requirements
Must-have
HIPAA compliance
Electronic medical record system
Insurance verification
Patient demographic information
Customer service
Nice-to-have
Process improvement initiatives
Multi-channel communication
Key Requirements
High School Diploma/GED
2 years of experience in patient registration, scheduling, or related healthcare administrative role
Associate's Degree in Healthcare Administration or related field (preferred)
3 years of experience in a multi-specialty or integrated healthcare setting (preferred)
Certification in Medical Office Administration or Patient Access (preferred)