As a NOC Specialist, you will be a vital part of our 24x7 Operations Center in Gurgaon, India, ensuring the reliability and performance of Gartner’s IT infrastructure and applications
Job Summary
As a NOC Specialist, you will be a vital part of our 24x7 Operations Center in Gurgaon, India, ensuring the reliability and performance of Gartner’s IT infrastructure and applications.
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers in a hybrid work environment.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
Matching Summary
As a NOC Specialist, you will be a vital part of our 24x7 Operations Center in Gurgaon, India, ensuring the reliability and performance of Gartner’s IT infrastructure and applications.
Skills & Requirements
Must-have
24x7 operations support
cloud platforms and network infrastructure
monitoring tools like SolarWinds and Dynatrace
Linux and Windows server troubleshooting
network and unified communication support
IT Service Management expertise
incident response and fault isolation
Nice-to-have
proactive and enthusiastic about new technologies
strong documentation skills
collaboration with global teams
continuous learning and professional development
adaptable to rapidly changing environments
excellent communication skills
time management and multitasking
Key Requirements
3-5 years IT operations support experience
Bachelor’s degree required; Engineering preferred
experience with ServiceNow, Catchpoint, Dynatrace, Splunk
knowledge of cloud providers Azure, AWS, GCP
understanding of ITIL or IT Service Management frameworks
experience supporting critical outages and incident response