Customer Service Representative

Holiday Pet Hotel

Encinitas, CA, United States
Base: $16.90 - $18.00ph; bonus/equity: tips; benef...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Holiday Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people. The role requires multitasking and a warm demeanor to provide excellent service to pet parents in a lively environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Pay starts at $16.90 - $18.00/hour DOE + tips and part-time health, mental health, and telehealth benefits are offered.

Matching Summary

Match Score: 85

Holiday Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people. The role requires multitasking and a warm demeanor to provide excellent service to pet parents in a lively environment.

Salary

Base: $16.90 - $18.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solve problems fast

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter