Not specified; not specified; comprehensive benefi...
3 years accounts receivable experience
Medical terminology and icd-9 codes knowledge
Cpt/hcpcs codes proficiency
City of Hope is a leading cancer research and treatment organization dedicated to making hope a reality for all touched by cancer and diabetes
Job Summary
City of Hope is a leading cancer research and treatment organization dedicated to making hope a reality for all touched by cancer and diabetes.
The Account Follow-up Representative is responsible for maximizing reimbursement and resolving patient or insurance account balances through comprehensive follow-up tactics.
The role requires managing inbound calls and supporting patients with medical balances through various financial assistance programs.
Matching Summary
City of Hope is a leading cancer research and treatment organization dedicated to making hope a reality for all touched by cancer and diabetes.
Salary
Not specified; Not specified; Comprehensive benefits available
Skills & Requirements
Must-have
3 years accounts receivable experience
Medical terminology and ICD-9 codes knowledge
CPT/HCPCs codes proficiency
Medicare Bad Debt laws familiarity
Fair Debt Collection laws understanding
Nice-to-have
Strong analytical capability
Advanced written communication skills
Exceptional customer service skills
Spreadsheet management proficiency
Trend analysis experience
Key Requirements
High school diploma or equivalent
3 years A/R experience in hospital or physician setting
Experience with insurance verification and collections