Customer Service & Customer Counter Agent

UPS

Koropi, Greece
Competitive salary; not specified; private life & ...
Onsite (5 days a week, monday to friday)
Fluency in greek and english
Experience with crm systems
Ability to work under pressure
UPS is seeking a Customer Service & Customer Counter Agent for its Koropi office in Greece, aiming to enhance customer experience through effective communication and problem-solving. The role requires fluency in Greek and English, prior customer service experience, and a friendly, flexible attitude

Job Summary

  • This role involves handling incoming calls for pick-ups, tracking, and resolving shipment exceptions while maintaining professional service standards.
  • Employees will serve as the first point of contact at the customer reception desk, ensuring a positive experience for all visitors.
  • The company offers competitive salary, private health insurance, full training, and opportunities for internal promotion within a Fortune Global 500 organization.

Matching Summary

Match Score: 85

UPS is seeking a Customer Service & Customer Counter Agent for its Koropi office in Greece, aiming to enhance customer experience through effective communication and problem-solving. The role requires fluency in Greek and English, prior customer service experience, and a friendly, flexible attitude.

Salary

Competitive Salary; Not specified; Private Life & Health Insurance plan included

Skills & Requirements

Must-have

  • Fluency in Greek and English
  • Experience with CRM systems
  • Ability to work under pressure

Nice-to-have

  • Prior customer service experience
  • Problem solving skills
  • Friendly approach and can-do attitude

Key Requirements

  • Fluency in Greek and English required
  • Computer skills including CRM systems
  • Prior customer service experience considered plus

Work Rights

Not specified

Tailored Resume

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