Service Contracts Administrator

Philips

Nashville, TN, USA
Base: $22.00 to $35.00 hourly; bonus/equity: annua...
Fully remote
Service contract lifecycle management
Erp system order management
Salesforce and custom databases
The Service Contracts Administrator will review proposals for compliance before order acceptance, create and manage orders in the ERP system, and handle service contracts throughout their lifecycle

Job Summary

  • The Service Contracts Administrator will review proposals for compliance before order acceptance, create and manage orders in the ERP system, and handle service contracts throughout their lifecycle.
  • You will coordinate and manage all phases of service contracts, ensuring customer deliverables align with corporate policies and confirming accuracy and a valid path to cash.
  • This role requires 3+ years of sales support experience with intermediate to advanced MS Office skills, including VLOOKUP and pivot tables, and experience with SAP systems.

Matching Summary

The Service Contracts Administrator will review proposals for compliance before order acceptance, create and manage orders in the ERP system, and handle service contracts throughout their lifecycle.

Salary

Base: $22.00 to $35.00 hourly; Bonus/Equity: Annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: Generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement

Skills & Requirements

Must-have

  • Service contract lifecycle management
  • ERP system order management
  • Salesforce and custom databases
  • MS Office intermediate to advanced skills
  • VLOOKUP and pivot tables

Nice-to-have

  • Customer experience passion
  • Operational excellence focus
  • Continuous development mindset
  • Proactive teammate support
  • Cross-functional process knowledge

Key Requirements

  • 3+ years sales support experience
  • High school diploma
  • US work authorization

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter