It Support Associate Ii, Ops Tech Solutions (ots)

Amazon

IA, United States
23.00 - 37.00 usd hourly ph
**
It equipment maintenance and troubleshooting
Network support requests and procedures
Support multiple buildings and remote customers
** Amazon is seeking a self-motivated IT Support Associate II to provide technical support within their operations facilities. The role involves troubleshooting IT equipment, handling support requests, and assisting with training, all while fostering a commitment to continuous learning and improvement. **

Job Summary

  • OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
  • As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.

Matching Summary

Match Score: 75

** Amazon is seeking a self-motivated IT Support Associate II to provide technical support within their operations facilities. The role involves troubleshooting IT equipment, handling support requests, and assisting with training, all while fostering a commitment to continuous learning and improvement. **

Salary

23.00 - 37.00 USD hourly

Skills & Requirements

Must-have

  • IT equipment maintenance and troubleshooting
  • Network support requests and procedures
  • Support multiple buildings and remote customers
  • Physical demands: moving 49lbs, standing/walking 12 hours
  • Local or regional travel required

Nice-to-have

  • Motivate teams and foster solutions
  • Continuous learning of new technologies
  • Participate in career development

Key Requirements

  • Assisting in training new hires

Work Rights

Not specified

Tailored Resume

Cover Letter