The Patient Access Scheduler I (Diagnostic) coordinates scheduling of multiple outpatient diagnostic appointments across the health system
Job Summary
The Patient Access Scheduler I (Diagnostic) coordinates scheduling of multiple outpatient diagnostic appointments across the health system.
This role delivers a positive customer service experience by scheduling appointments effectively and efficiently for patients.
Accepts and prioritizes incoming phone calls; triages information for urgent procedure requests and sends critical requests for supplies and services to appropriate personnel.
Matching Summary
The Patient Access Scheduler I (Diagnostic) coordinates scheduling of multiple outpatient diagnostic appointments across the health system.
Skills & Requirements
Must-have
Excellent communication and organizational skills
Ability to work in a fast-paced environment
Working knowledge of medical terminology
Perform telephone activities concurrent with computer activities
Nice-to-have
Positive customer service experience
Liaison and communication point for all entities
Key Requirements
High School Diploma or GED
Minimum 1 year healthcare experience
Previous scheduling/insurance and EPIC experience preferred