Retail Service Associate

Sky (Comcast)

Bellingham, WA, United States
Base: $19.20; bonus/equity: not specified; benefit...
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Provide white-glove customer experience
Activate new devices and byod
Troubleshoot device and service issues
** Comcast is seeking a Retail Service Associate in Bellingham, WA, to enhance the customer experience in their mobile service department. The role involves customer activation, education, troubleshooting, and operational support, requiring strong technical knowledge and customer service skills. **

Job Summary

  • Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

Match Score: 75

** Comcast is seeking a Retail Service Associate in Bellingham, WA, to enhance the customer experience in their mobile service department. The role involves customer activation, education, troubleshooting, and operational support, requiring strong technical knowledge and customer service skills. **

Salary

Base: $19.20; Bonus/Equity: Not specified; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Provide white-glove customer experience
  • Activate new devices and BYOD
  • Troubleshoot device and service issues
  • Educate customers on technology
  • Maintain store cleanliness and organization

Nice-to-have

  • Drive incremental revenue
  • Upsell accessories and add-ons
  • Enthusiasm for technology
  • Teamwork and collaboration

Key Requirements

  • 0-2 Years relevant work experience
  • High School Diploma / GED Required

Work Rights

Not specified

Tailored Resume

Cover Letter