Best-in-class Patient Experiences are a critical enabler to achieving J&J’s ambitions and to ensuring the Quality Use of Medicines by patients who use our medicines
Job Summary
Best-in-class Patient Experiences are a critical enabler to achieving J&J’s ambitions and to ensuring the Quality Use of Medicines by patients who use our medicines.
As the Patient Experience Lead, you will be responsible for building an industry leading capability in patient experience across Japan, while working closely with the APAC Patient Experience team.
You will lead a diverse cross-functional team to deliver on aligned business projects ensuring compliance, quality, and patient safety requirements are met.
Matching Summary
Best-in-class Patient Experiences are a critical enabler to achieving J&J’s ambitions and to ensuring the Quality Use of Medicines by patients who use our medicines.
Skills & Requirements
Must-have
Patient centricity and insights integration
Cross-functional team leadership
Change management in complex environments
Compliance and quality assurance
Use of patient experience technologies
Strategic planning and execution
Nice-to-have
Transformational leadership
Collaborative business partnership
Thought leadership in healthcare innovation
Operational excellence
Data-driven culture promotion
Inclusive leadership
Key Requirements
Qualification in medicine, pharmacy, life science or pharmaceutical degree
Minimum of 5 years pharmaceutical or healthcare industry experience
Experience in strategic marketing and cross-functional team leadership