In_manager_agentic Contact Center Delivery_agentic Automation_advisory_bangalore

Dc404

Bangalore, India
10-15 years experience in presales
Chatbots and voicebots expertise
Contact center operations knowledge
The role focuses on driving presales engagements and designing next-generation automation solutions for contact centers

Job Summary

  • The role focuses on driving presales engagements and designing next-generation automation solutions for contact centers.
  • Candidates will leverage advanced technologies like chatbots, voicebots, and speech analytics to transform client operations.
  • PwC offers a vibrant community focused on innovation, trust, and providing inclusive benefits to support employee growth.

Matching Summary

The role focuses on driving presales engagements and designing next-generation automation solutions for contact centers.

Skills & Requirements

Must-have

  • 10-15 years experience in presales
  • Chatbots and Voicebots expertise
  • Contact center operations knowledge
  • Solution design for AI-led transformation
  • Client stakeholder management skills

Nice-to-have

  • Strong storytelling and presentation skills
  • Experience with enterprise RFP responses
  • Collaboration with product and engineering teams
  • Market feedback integration capabilities

Key Requirements

  • Bachelor of Engineering or MBA degree
  • 10-15 years of relevant professional experience
  • Mandatory expertise in Agentic Contact Center Delivery

Work Rights

Not specified

Tailored Resume

Cover Letter