It Helpdesk Manager

Marmon Holdings

Hillsboro, OR, United States
It operations leadership
Microsoft 365 ecosystem
Itil-aligned service management
The IT Helpdesk Manager is responsible for leading day-to-day IT operations across global offices

Job Summary

  • The IT Helpdesk Manager is responsible for leading day-to-day IT operations across global offices.
  • This role ensures operational excellence, system availability, and a positive employee technology experience.
  • The position manages internal and external service desk resources and partners closely with network and infrastructure teams.

Matching Summary

The IT Helpdesk Manager is responsible for leading day-to-day IT operations across global offices.

Skills & Requirements

Must-have

  • IT operations leadership
  • Microsoft 365 ecosystem
  • ITIL-aligned service management

Nice-to-have

  • customer-focused service culture
  • strong team-based work ethic
  • detail-oriented mindset

Key Requirements

  • Bachelor’s degree in Computer Science
  • 7–10 years of IT experience
  • 5+ years in IT operations leadership roles

Work Rights

Not specified

Tailored Resume

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