Customer Service Supervisor

Genpt

Monterrey, Mexico
Leadership skills
Bilingual: spanish/english
Customer service experience
The Customer Service Supervisor oversees daily planning and tasks of Customer Service Representatives

Job Summary

  • The Customer Service Supervisor oversees daily planning and tasks of Customer Service Representatives.
  • This role involves monitoring performance metrics and providing coaching to improve quality and productivity.
  • Genpt offers a comprehensive benefits package including medical coverage and vacation.

Matching Summary

The Customer Service Supervisor oversees daily planning and tasks of Customer Service Representatives.

Skills & Requirements

Must-have

  • Leadership skills
  • Bilingual: Spanish/English
  • Customer service experience

Nice-to-have

  • Strong problem-solving skills
  • Ability to facilitate change
  • Attention to detail

Key Requirements

  • Bachelor's degree
  • 3-5 years related experience
  • Intermediate/advanced English proficiency

Work Rights

Not specified

Tailored Resume

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