Qa - Complaint Handling Unit Investigator

Beckman Coulter Life Sciences

Indianapolis, United States
Investigate and close complaint records
Analyze product discrepancies
Cross-functional team collaboration
The QA - Complaint Handling Unit Investigator is responsible for managing, analyzing, and resolving customer complaints

Job Summary

  • The QA - Complaint Handling Unit Investigator is responsible for managing, analyzing, and resolving customer complaints.
  • The role will collaborate with cross-functional teams to investigate product discrepancies, process improvement opportunities, and/or compliance risks, with the end goal of ensuring product quality for Beckman’s customers.
  • Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Matching Summary

The QA - Complaint Handling Unit Investigator is responsible for managing, analyzing, and resolving customer complaints.

Skills & Requirements

Must-have

  • Investigate and close complaint records
  • Analyze product discrepancies
  • Cross-functional team collaboration
  • Ensure product quality
  • Report on metrics

Nice-to-have

  • Continuous improvement culture
  • Innovate for tangible impact
  • Partners in time
  • Accelerate answers
  • Harness Danaher Business System

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 2+ years experience in regulated industries
  • Effective communication skills
  • Problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter