You will be responsible for producing and delivering content and tactics that allows for a seamless, compliant, and personalized customer experience—one that helps patients and caregivers navigate their health journey with confidence and clarity
Job Summary
You will be responsible for producing and delivering content and tactics that allows for a seamless, compliant, and personalized customer experience—one that helps patients and caregivers navigate their health journey with confidence and clarity.
You’ll partner with engineering, design, analytics, and marketing teams to deliver digital products that are data-informed, insight-driven, and human-first.
The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Matching Summary
You will be responsible for producing and delivering content and tactics that allows for a seamless, compliant, and personalized customer experience—one that helps patients and caregivers navigate their health journey with confidence and clarity.
Salary
Base: $187,100.00 - $247,100.00 annually; Bonus/Equity: Eligible for annual bonus plan or incentive compensation plan, equity awards, and Employee Stock Purchase Plan; Benefits: Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Skills & Requirements
Must-have
Customer experience technologies
Content and tactics delivery
Data-informed product development
HIPAA, GDPR, WCAG compliance
AI-based tools utilization
Medical, legal, compliance reviews
Nice-to-have
Customer-first culture
Empathy, inclusion, accessibility
Oncology or chronic disease management
Entrepreneurial mindset
Collaborative spirit
Key Requirements
8+ years pharma marketing experience
Proven ability to deliver products
Deep technical fluency with Salesforce CRM/Marketing Cloud
Demonstrated success using data
Excellent stakeholder management skills
Strong understanding of regulatory and privacy frameworks