Credit Services Associate

HD Supply Holdings

Not specified
Respond to inbound customer calls
Accurate data entry into order systems
Monitor orders against credit standards
The Credit Services Associate position at HD Supply Holdings involves providing customer service, managing account information, and ensuring the collection of receivables. Candidates should have a high school diploma or GED and up to two years of relevant experience, with an emphasis on customer interaction and problem resolution

Job Summary

  • The role is responsible for responding to inbound calls to provide customer service and address inquiries regarding general account information.
  • Employees must perform accurate and timely entry of customer selections into the order processing system while monitoring orders for on-time delivery.
  • The position requires resolving customer issues such as processing adjustments on late charges based on pre-established guidelines.

Matching Summary

Match Score: 75

The Credit Services Associate position at HD Supply Holdings involves providing customer service, managing account information, and ensuring the collection of receivables. Candidates should have a high school diploma or GED and up to two years of relevant experience, with an emphasis on customer interaction and problem resolution.

Skills & Requirements

Must-have

  • Respond to inbound customer calls
  • Accurate data entry into order systems
  • Monitor orders against credit standards
  • Resolve billing adjustments and disputes
  • Document notes in business systems

Nice-to-have

  • Strong telephone communication skills
  • Ability to follow established guidelines
  • Experience with customer service audits

Key Requirements

  • High School Diploma or GED strongly preferred
  • 0-2 years of experience in area of responsibility

Work Rights

Not specified

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