Customer Service Representative - Claremont (30.15 Hour/week)
CommBank
Claremont, Western Australia, Australia
Deliver outstanding outcomes for every customer
Meaningful conversations with customers
Respond to transactional needs
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers
Job Summary
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
Matching Summary
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
Skills & Requirements
Must-have
deliver outstanding outcomes for every customer
meaningful conversations with customers
respond to transactional needs
adhere to bank's processes and procedures
capture customer feedback and drive improvement
Nice-to-have
passion for service excellence
comfortable working independently
seeing the big picture for customers
genuine passion for the customer
participate in community events
Key Requirements
Part-time, 30.15 hours per week
Availability for predetermined roster
Ability to ask the right questions and find the right solutions