Rr-0203394 - Associate Manager Software Engineering

DXC Technology UK

Troubleshoot web application issues
Analyze logs and sql queries
Escalate incidents to level 3
The role serves as the escalation point for Level 1 support to ensure system stability and customer satisfaction

Job Summary

  • The role serves as the escalation point for Level 1 support to ensure system stability and customer satisfaction.
  • Responsibilities include reproducing issues in test environments, conducting detailed log analysis, and performing API validation.
  • DXC Technology fosters an inclusive environment prioritizing in-person collaboration while offering flexibility for individual work styles.

Matching Summary

The role serves as the escalation point for Level 1 support to ensure system stability and customer satisfaction.

Skills & Requirements

Must-have

  • Troubleshoot web application issues
  • Analyze logs and SQL queries
  • Escalate incidents to Level 3
  • Validate data with scripts

Nice-to-have

  • Experience with CI/CD tools
  • Familiarity with cloud platforms
  • Strong analytical problem-solving skills
  • Excellent communication abilities

Key Requirements

  • Strong understanding of Java, .NET, and Visual Basic
  • Experience with web application architectures like REST APIs
  • Familiarity with databases including MySQL, SQL Server, PostgreSQL, or Oracle

Work Rights

Not specified

Tailored Resume

Cover Letter