Manager Guest Services

Advocate Health

High Point, North Carolina, US
Base: $35.50 - $53.25; bonus/equity: not specified...
Not specified
Guest services operations
Budget management
Customer service excellence
Advocate Health is seeking a Manager of Guest Services to oversee operations at multiple medical centers in North Carolina. The role emphasizes customer service, budget management, and adherence to healthcare standards, requiring a bachelor's degree and at least one year of progressive management experience in healthcare or hospitality

Job Summary

  • Assists in the identifying, implementing and evaluating of departmental goals, objectives, organization staffing, budget performance standards and quality improvement initiatives for departments.
  • Responsible for identifying, developing and ensuring the use of cost effective measures to meet the patient, family, guest, visitors and staff needs to ensure excellent customer service and financial viability.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Manager of Guest Services to oversee operations at multiple medical centers in North Carolina. The role emphasizes customer service, budget management, and adherence to healthcare standards, requiring a bachelor's degree and at least one year of progressive management experience in healthcare or hospitality.

Salary

Base: $35.50 - $53.25; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Guest Services Operations
  • Budget Management
  • Customer Service Excellence
  • Staff Supervision
  • Healthcare Environment

Nice-to-have

  • Promote Educational Opportunities
  • Ensure Adequate Equipment
  • Continuous Improvement Initiatives

Key Requirements

  • Bachelor's Degree required
  • 1 year progressive management experience
  • Healthcare or hotel industry experience

Work Rights

Not specified

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