Sonoco is seeking a Client Service Representative to join their team in Chonburi, Thailand. The role involves managing client accounts, providing exceptional customer service, and mentoring junior staff while requiring relevant experience in print and packaging
Job Summary
The Client Service Representative will undertake day-to-day client account management requirements while delivering excellent customer service.
Responsibilities include supporting customer service with designated client accounts, clarifying client requirements, and preparing quotes and invoices.
The role involves coaching and mentoring junior staff, identifying issues, and supporting investigations into process improvements.
Matching Summary
Match Score: 85
Sonoco is seeking a Client Service Representative to join their team in Chonburi, Thailand. The role involves managing client accounts, providing exceptional customer service, and mentoring junior staff while requiring relevant experience in print and packaging.
Skills & Requirements
Must-have
Client account management
Excellent customer service
Artwork management tools
Production resource scheduling
Process improvement recommendations
Nice-to-have
Support junior staff development
Promote best practice
Investigate technology changes
Key Requirements
2-3 years of experience in servicing client accounts
Relevant experience in print and/or packaging knowledge
Project management skills in managing accounts end to end