This role is instrumental in ensuring our customers are successfully deploying and managing Neo4j in their production environments
Job Summary
This role is instrumental in ensuring our customers are successfully deploying and managing Neo4j in their production environments.
Improve, document, and automate operational processes (such as deployments and upgrades) to make them as efficient as possible.
Collaborate and communicate effectively within Customers, Customer Success, Product Engineering, and other Neo4j teams to understand and resolve customer issues completely and expediently.
Matching Summary
This role is instrumental in ensuring our customers are successfully deploying and managing Neo4j in their production environments.
Skills & Requirements
Must-have
Troubleshoot server & database issues
Manage and monitor Neo4j environments
Maximize application and infrastructure uptime
Respond to incidents impacting availability
Gather and analyze operating system metrics
Install and upgrade Neo4j infrastructure
Nice-to-have
Collaborate directly with customers
Proactive problem identification
Thrive in a fast-paced environment
Detail-oriented and collaborative
Key Requirements
5+ years cloud infrastructure administrator experience