Front Desk Supervisor

Pyramid Global Hospitality

Burlington, MA, US
Base: $20.00 - $22.00; bonus/equity: lucrative bon...
Not specified
Flexible schedule availability including nights weekends holidays
Strong verbal and written communication skills
Ability to work in a fast-paced setting
Pyramid Global Hospitality is seeking a Front Desk Supervisor for their Boston Marriott Burlington location. The ideal candidate will have a strong customer service background and a passion for hospitality, with opportunities for career growth supported by the company's People First culture

Job Summary

  • The role involves supervising daily shift processes, training new agents, and ensuring the team adheres to standard operating procedures.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans with company match, and paid time off.
  • The successful candidate will be responsible for resolving guest issues, managing VIP room assignments, and maintaining the sundries shop inventory.

Matching Summary

Match Score: 75

Pyramid Global Hospitality is seeking a Front Desk Supervisor for their Boston Marriott Burlington location. The ideal candidate will have a strong customer service background and a passion for hospitality, with opportunities for career growth supported by the company's People First culture.

Salary

Base: $20.00 - $22.00; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, paid time off

Skills & Requirements

Must-have

  • Flexible schedule availability including nights weekends holidays
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced setting

Nice-to-have

  • Previous hotel or resort experience preferred
  • Outgoing and engaging personality
  • Desire to make an impact on other people

Key Requirements

  • High school diploma or equivalent
  • Must be available for flexible scheduling including nights and holidays

Work Rights

Not specified

Tailored Resume

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